No fan activities at hight Temperatures

[rothi]

Hallo guys!

The Problem i have is, that my 2 fans (CPU and System Fan) show no aktivities at higher temeratures of the desktop. i mean, that both fans are running with their low level minimum RPM an dont speed up if the CPU are running high Temperatures. i looked at my Omen Comand Center and at the CPU there is only and always  0 degrees indicated. I tried to update every driver but nothing is working on this problem. I tried to fix it with a manual Speed control by SpeedFan but than i noticed, that no third party programm (SpeedFan, HWMonitor, CPUID or FanControl) are detecting my fans. In my BIOS i only can watch the RPM of the Fans but cannot regulate them. 

I'm finfished with my ideas, maybe someone of you can help me.

Thanks and greetings

[Echo_Lake]

@rothi

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

• Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.

For more information on reducing heat inside your computer, see Reducing Heat Inside the PC.

• After you remove the dust, turn on the computer. If the error message persists, continue with these steps.
• Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time to access and save any important files before service.

For more information on performing a hard reset, see Use Hard Reset to Resolve Hardware and Software Issues.

• In some cases, updating the BIOS might help prevent this error from occurring. For more information on how to update the BIOS, see Updating the BIOS.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.