Omen Command Center no longer comes up on desktop

[Photoray002]

If the mouse isn't working correctly after a reinstall, there is something else really wonky with the motherboard perhaps. I  would contact HP Support and explain Everything that doesn't work. They will probably have you send it to them but I think that will be the only way to get to the bottom of this.

I agree, if there are others with the issue, they aren't coming forward.

[cookie77037]

After very careful observation I determined that the system was having problems with the updates for programs that had been installed on the 😧 drive due to the small size of the solid state C: .  The other item I suspected was an issue was that I had installed ZoneAlarm anti virus software in lieu of the McAfee. I have used ZoneAlarm on a number of HP units over the past several years without issue. I replaced the C: drive with a 2T solid state drive so that all my programs are installed on the C: drive. I reinstalled the original factory installed software,  replaced the supplied McAfee with a free version supplied by my internet provider. I have installed all my personal software and the unit has been up for about a month and Omen Command center is still functional.  And all the associated Omen errors no longer appear. 

I do not know if updates erroneously installed on the C: drive were causing the problems or some setting in ZoneAlarm. Everything appears to be working and is backed up so I think I am good.  Just would have liked to identify the exact root cause but it is just not worth any more of my time.  I want to thank everyone for their input.

[Grzwacz]

Hi Cookie77037,

Good to hear the problem seems to be solved.

Computers are complex beasts. Sometimes it is very hard to find the cause of the problem.

Regards