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I go to the page Hp Instant Ink and look on the left for my account menu and it simply is not there.  Everything else is and I can't access my payment options.

 

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@Collinsgirl

 

Welcome to HP Support Community! 

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post. 

  

I have sent you a private message, reply to the message with your details. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

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