Performacne monitor errors

[CashMaker]

In my report from performance monitor I get the error which direct me to drivers of some devices:

Integrated PS/2 Keyboard drivers: ID Plug and Play of this device: ACPI\HPQ8002\4-12567DB6-0.

And second one:

ID Plug and Play of this device: ACPI\PNP0F13\4-12567DB6-0.

In my Device list I can’t find of those two device. Please help!

[MuthuSarkan]

Hi

Try to download this drive then check https://support.hp.com/in-en/drivers/selfservice/hp-elitedesk-800-g3-tower-pc/15257631https://suppor...

[VishalGS]

Hi,

Please update BIOS, Chipset & HP PS2 Slim Keyboard Applet, link below:

https://support.hp.com/in-en/drivers/selfservice/hp-elitedesk-800-g3-tower-pc/15257631

If issue persist try restore / re-install Operating system.

If issue still persist Please contact HP :

http://welcome.hp.com/country/w1/en/contact_us.html

For Phone assistance
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Chat Support
https://support.hp.com/us-en/contact-hp

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Good Luck !!!

[VJ_R]

Hi 

welcome to the forums

it looks like you need a chipst drivers

try the driver from the link below

http://ftp.hp.com/pub/softpaq/sp84501-85000/sp84711.exe

[VJ_R]

you could also try to update the BIOS on the PC

http://ftp.hp.com/pub/softpaq/sp85001-85500/sp85131.exe