-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

Create an account on the HP Community to personalize your profile and ask a question
03-25-2022 10:52 PM
I have been having an issue for a while with my laptop whereas if the battery dies and i put it back on battery plug it takes quite awhile for the laptop to power back on. ImIt’s been almost 2 weeks since my laptop has been on. Im frustrated with my having to wait wait wait till a random moment it wants to turn back on. Has anyone else had this issue before, if so Can anyone help plz?
03-26-2022 01:56 AM
@Jar14 -- if the battery dies and i put it back on battery plug it takes quite awhile for the laptop to power back on
Are you running the battery down to less than 2 percent? If so, then when you start to recharge the battery, it will not start Windows, until the battery reaches about 5 percent.
There might be a fault in the circuits that direct part of the incoming power to the battery, and part to the motherboard. The battery may not be receiving ANY port.
How old is the battery? Years? Can you buy a replacement on eBay or Amazon?
03-28-2022 12:36 AM
@Jar14 -- unless you also purchased some type of "extended warranty" from BestBuy, you either have:
* a problem with the battery,
* a problem with the laptop's motherboard not directing some of the AC power toward recharging the battery.
So, buying a new battery, around $50, is probably cheaper than getting an "board-level" electronics technician to trouble-shoot and try to repair, and definitely much cheaper than trying to find a replacement motherboard.