cancel
Showing results for 
Search instead for 
Did you mean: 
PrigoX
New member
1 0 0 0
Message 1 of 2
389
Flag Post

Problems with installing 1803 version

HP Recommended
HP Compaq 8000 Elite SFF PC
Microsoft Windows 10 (32-bit)

Hello.

When I want to install version 1803 from 1703 on Windows 10, it shows me to uninstall Infineon TPM Professional Package manually. I don't know where to find it or how to remove it, though. And I think i didn’t even installed it.

 

Thank you for all your advice.

1 REPLY 1
WAWood
Level 16
Level 16
32,829 32,729 2,979 7,310
Message 2 of 2
Flag Post
HP Recommended

@PrigoX 

No one has replied to this because this is a very difficult issue to resolve.

 

While we are not equipped to provide detailed assistance in this, I can provide this link to an MS thread where they present several solutions you can attempt: https://answers.microsoft.com/en-us/windows/forum/all/infineon-tpm-professional-package-cant-be/1190...

 

Good Luck

 

 

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation