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PrigoX
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Message 1 of 2
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Flag Post

Problems with installing 1803 version

‎12-27-2019 12:06 PM - edited ‎12-27-2019 04:12 PM

HP Recommended
Product: HP Compaq 8000 Elite SFF PC
Operating System: Microsoft Windows 10 (32-bit)

Hello.

When I want to install version 1803 from 1703 on Windows 10, it shows me to uninstall Infineon TPM Professional Package manually. I don't know where to find it or how to remove it, though. And I think i didn’t even installed it.

 

Thank you for all your advice.

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WAWood
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Message 2 of 2
Flag Post

‎01-24-2020 04:35 PM

HP Recommended

@PrigoX 

No one has replied to this because this is a very difficult issue to resolve.

 

While we are not equipped to provide detailed assistance in this, I can provide this link to an MS thread where they present several solutions you can attempt: https://answers.microsoft.com/en-us/windows/forum/all/infineon-tpm-professional-package-cant-be/1190...

 

Good Luck

 

 

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***Please mark Accept As Solution if my post solved your problem***

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