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‎02-02-2021 11:30 AM

HP Recommended
Product: Pavilion 500-424
Operating System: Microsoft Windows 8.1 (32-bit)

Need to acquire the Product Key for this machine - it is not on the tower 

1 REPLY 1

‎02-02-2021 12:49 PM

HP Recommended

Hi:

 

The W8.1 product key is in the BIOS.

 

You don't need it to reinstall W8.1.

 

 Make your own W8.1 installation media by downloading the plain W8.1 64 bit ISO file from the link below.

 

Download Windows 8.1 Disc Image (ISO File) (microsoft.com)

 

Use the Microsoft tool that I zipped up and attached below that you will need to transfer the ISO file to a DVD or USB flash drive so that it is bootable.

 

After W8.1 has completed installing, you can install the drivers and available software from your PC's support page.

 

HP Pavilion Desktop - 500-424 Software and Driver Downloads | HP® Customer Support

 

Windows7-USB-DVD-Download-Tool-Installer-en-US.zip
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