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‎03-10-2020 01:48 PM

HP Recommended
Product: HP Pavilion Gaming - TG01-0685no

I have purchased 16 gb ram which should run at 3200 mhz with timings of 14 however as it is shown that is nowhere near what i am getting even though the motherboard should support it. 

Can anyone help with this issue? ram.PNGram2.PNG

3 REPLIES 3

‎03-10-2020 01:55 PM

HP Recommended

Hello, it is strange because this frequency not exist for DDR4... What is the frequency indicated by CPU-Z with your original memory?? 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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‎03-10-2020 01:59 PM

HP Recommended

I am not entirely sure since i never really looked at it before. 

 

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‎03-10-2020 02:02 PM

HP Recommended

You don't have keep your original memory for try? That can be a good test for know the source of your problem. 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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