cancel
Showing results for 
Search instead for 
Did you mean: 
shu-hi
Level 4
169 104 2 5
Message 1 of 18
569
Flag Post

Solved!

Re: Getting serial number for the Photo Shop Pro software that came bundle with my computer?

HP Recommended

HP Pavilion HPE h8-1360t Desktop PC

OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 10197 Mb
Graphics Card: AMD Radeon HD 7570, 1024 Mb
Hard Drives: C: 911 GB (828 GB Free); 😧 19 GB (2 GB Free);
Motherboard: PEGATRON CORPORATION, 2AD5
Antivirus: Windows Defender, Disabled
------------------------------------------------------------------

Hi Paul,

I was told that I could install Photoshop Pro on a 2nd computer (laptop) at no charge and I already have the URL to download

and install it from but when I try to download it, it will ask me for the serial number of the program before it allows me to download and install it.  The only thing I have and ever received when I ordered or that came with the computer was the Order Confirmation number. The Order Confirmation lists all the items that were bundled with the computer but the only thing it says about the photo edititing software is as followss:  "Adobe Priemiere & Photoshop Elements 10"

Getting serial number for the Photo Shop Pro software that came bundle with my computer? This program was never registered with Photoshop when received or later as far as that goes.  Any thoughts on how I can provide the serial number for the Photo Shop Pro that came with the computer or any idea we could try. 

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
132,277 122,454 20,134 30,870
Message 5 of 18
Flag Post
HP Recommended

Thanks, @shu-hi

 

I hope you have a wonderful and blessed holiday season too!

 

I found that Gimp photo editing software last month.  It would do anything I would ever need it to do.

View solution in original post

17 REPLIES 17
Paul_Tikkanen
Level 21
Level 21
132,277 122,454 20,134 30,870
Message 2 of 18
Flag Post
HP Recommended

Hi:

 

The only suggestion I can offer would be to see if a free utility such as Belarc Advisor will be able to provide the Photoshop product key installed on your desktop.

 

https://www.belarc.com/en/products_belarc_advisor

shu-hi
Author
Level 4
169 104 2 5
Message 3 of 18
Flag Post
HP Recommended

Never had much luck with Belcore - But hears the deal - I never edit video files and the only things I do with photos is to resize them if necessary and to make the background transparent, so I decided I would just download a photo editing piece of software called Gimp (it's an open source but compatible with Windows 10) and is free but has very good reviews. In the top 10 free photo editing software available it was #1.  I have watched several YouTub video tutorials on it and it is pretty powerfull and does what I need easily.  So I really don't need anything with tons of bells-and-whistles and being retired and since I am on Social Security money is a major deal - and FREE is right-up-my-alley (old saying, you probably are to young to have heard it). Anyway, nice talking with you again. Hope you have a Blessed Thanksgiving and a very Merry Christmas and an even better New Year!!!

WAWood
Level 16
Level 16
32,696 32,596 2,965 7,280
Message 4 of 18
Flag Post
HP Recommended

@shu-hi

Photoshop Pro and Photoshop Elements are very different versions of Photoshop.

If your license is for the latter, it can not be used to install the former.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Paul_Tikkanen
Level 21
Level 21
132,277 122,454 20,134 30,870
Message 5 of 18
Flag Post
HP Recommended

Thanks, @shu-hi

 

I hope you have a wonderful and blessed holiday season too!

 

I found that Gimp photo editing software last month.  It would do anything I would ever need it to do.

View solution in original post

shu-hi
Author
Level 4
169 104 2 5
Message 6 of 18
Flag Post
HP Recommended

I re-read your response about Gimp.  You say you have it installed and have used it?

0 Kudos
Paul_Tikkanen
Level 21
Level 21
132,277 122,454 20,134 30,870
Message 7 of 18
Flag Post
HP Recommended

Yes, I used it to crop a picture.

0 Kudos
shu-hi
Author
Level 4
169 104 2 5
Message 8 of 18
Flag Post
HP Recommended

Greeat - I gotta give it a try. Thanks

0 Kudos
Paul_Tikkanen
Level 21
Level 21
132,277 122,454 20,134 30,870
Message 9 of 18
Flag Post
HP Recommended

Definitely give it a try.

 

It does more stuff than I would ever need it for.

 

I rarely edit photos, so it is not something I will ever become familar with using.

0 Kudos
shu-hi
Author
Level 4
169 104 2 5
Message 10 of 18
Flag Post
HP Recommended

I will only use it to resize and make an image background transparent - would also use it to crop but you never know when you may need to do something with an image that you weren't expecting to have to do, then the extra features would come in handy.  Only thing that concerns me about free software like this is how good the uninstall works but I guess that is pretty much a feature  of the OS, right?

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation