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11-16-2018 10:06 AM
HP Pavilion HPE h8-1360t Desktop PC
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 10197 Mb
Graphics Card: AMD Radeon HD 7570, 1024 Mb
Hard Drives: C: 911 GB (828 GB Free); 😧 19 GB (2 GB Free);
Motherboard: PEGATRON CORPORATION, 2AD5
Antivirus: Windows Defender, Disabled
I was told that I could install Photoshop Pro on a 2nd computer (laptop) at no charge and I already have the URL to download
and install it from but when I try to download it, it will ask me for the serial number of the program before it allows me to download and install it. The only thing I have and ever received when I ordered or that came with the computer was the Order Confirmation number. The Order Confirmation lists all the items that were bundled with the computer but the only thing it says about the photo edititing software is as followss: "Adobe Priemiere & Photoshop Elements 10"
Getting serial number for the Photo Shop Pro software that came bundle with my computer? This program was never registered with Photoshop when received or later as far as that goes. Any thoughts on how I can provide the serial number for the Photo Shop Pro that came with the computer or any idea we could try.
Solved! Go to Solution.
11-16-2018 11:30 AM
Never had much luck with Belcore - But hears the deal - I never edit video files and the only things I do with photos is to resize them if necessary and to make the background transparent, so I decided I would just download a photo editing piece of software called Gimp (it's an open source but compatible with Windows 10) and is free but has very good reviews. In the top 10 free photo editing software available it was #1. I have watched several YouTub video tutorials on it and it is pretty powerfull and does what I need easily. So I really don't need anything with tons of bells-and-whistles and being retired and since I am on Social Security money is a major deal - and FREE is right-up-my-alley (old saying, you probably are to young to have heard it). Anyway, nice talking with you again. Hope you have a Blessed Thanksgiving and a very Merry Christmas and an even better New Year!!!
11-16-2018 11:54 AM
Photoshop Pro and Photoshop Elements are very different versions of Photoshop.
If your license is for the latter, it can not be used to install the former.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP
11-16-2018 03:01 PM
I will only use it to resize and make an image background transparent - would also use it to crop but you never know when you may need to do something with an image that you weren't expecting to have to do, then the extra features would come in handy. Only thing that concerns me about free software like this is how good the uninstall works but I guess that is pretty much a feature of the OS, right?