07-17-2019 05:31 AM
I FINALLY have the Support Assistant working after uninstalling and re-installing multiple times. I'm not a computer dummy, but this issue has become intolerable! The Realtek HD Card Reader will not install. It downloads, but install fails. I have sent multiple messages to HP and have had no response. This is a brand new computer. These issues should not exist. My email is on file. Please email me with a way to correct this.
07-17-2019 03:28 PM
Sorry, what is your machine, we can't send you a wrong one.
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07-17-2019 03:45 PM
This is the HP Pavilion 590-p0024 64 bit. The support assistant should have the correct one when it downloads. This has been a problem with several updates. I will be out of town for the next two weeks. This is my last stop before shutting the computer down until then.
08-05-2019 09:12 AM
@banhienposted this previously,
As the card reader is a USB device:
HP Envy 8 5010 Tablet
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Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.