Re: Regrading the upgrade on Microsoft office 365 - HP Support Community

HarishSingh · ‎10-17-2021

Hey team,

I was working with Microsoft office 2019.This was lifetime access.But when I upgraded to Microsoft office 365 , then my license is not working and they are asking for the purchase.

Kindly help!

banhien · ‎10-17-2021

@HarishSingh

Yes, you have to BUY it and you have to pay more for license every year (I believe you can buy 3 year contract) Office 2019. It is much better to ask Microsoft than HP because Microsoft Office product is from Microsoft.

Hope this makes sense.

Regards.

BH
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WAWood · ‎10-24-2021

@HarishSingh

You can't really "upgrade" from Office 2019 to Office 365 -- and keep the same license. The first is a permanent license; the second is ONLY subscription. You can not transfer the license from the first to the second.

If this was mine, I would uninstall Office 365 and reinstall Office 2019 -- but that is your call.

I am a volunteer and I do not work for, nor represent, HP

Regrading the upgrade on Microsoft office 365

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