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10-17-2021 09:58 PM
I was working with Microsoft office 2019.This was lifetime access.But when I upgraded to Microsoft office 365 , then my license is not working and they are asking for the purchase.
10-17-2021 10:05 PM
Yes, you have to BUY it and you have to pay more for license every year (I believe you can buy 3 year contract) Office 2019. It is much better to ask Microsoft than HP because Microsoft Office product is from Microsoft.
Hope this makes sense.
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10-24-2021 05:28 PM
You can't really "upgrade" from Office 2019 to Office 365 -- and keep the same license. The first is a permanent license; the second is ONLY subscription. You can not transfer the license from the first to the second.
If this was mine, I would uninstall Office 365 and reinstall Office 2019 -- but that is your call.
I am a volunteer and I do not work for, nor represent, HP
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