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‎01-09-2019 12:38 PM

HP Recommended

OK.  Got it.  Well look in Device manger.  If there are no warnings or yellow triangles, try an external reader to see if that works.


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‎01-10-2019 01:42 AM

HP Recommended

No warnings in device manager I think the device driver just isnt there

If I leave SD card in camera and plug into USB I can import photos but cannot use Photos App to delete and store them as I wish. I use a lot of photographs for my business so this isnt a solution for me. Its adding half an hour to my working day. (not good)

I have downloaded the realtek family controller driver download but this hasnt made any difference either

Where and what would the driver for the media card slot reader be named? 

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‎01-10-2019 04:49 AM - edited ‎01-10-2019 04:49 AM

HP Recommended

Using the camera as a card is a alternative for the card reader.  Curious as to why the Photo app does not recognize it.  Perhaps the problem is in the Photo app.  As I mentioned earlier, try an external media card reader, just for testing, to see what happens.

 

IDK if there would be a driver for the card reader other than what Windows provides, since it is a normal USB device.


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