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‎06-28-2022 09:37 AM

HP Recommended
Product: HP Pavilion All-in-One - 24-k0003na
Operating System: Microsoft Windows 11

Hello,

I have just purchased a Selore & S-Global Hub, when I try to use it to connect my 2 HDMI monitors, a message pops up as soon as I plug the HDMI cable into the  hub saying "Display connection might be limited" and when I try to get it to detect other displays, it can't seem to find any other display. I have followed all the instructions, but still no joy. I have a HP Pavilion All In One Desktop. Any help will be greatly appreciated. Thanks

Category:
5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-28-2022 09:13 PM

HP Recommended

@Kingpin147 

 

Not all USB-C ports are the same, your machine is not compatible with your Selore& S Global USB-C Hub. The USB-C port on your machine does NOT support Alt mode (no video out).

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎06-28-2022 09:13 PM

HP Recommended

@Kingpin147 

 

Not all USB-C ports are the same, your machine is not compatible with your Selore& S Global USB-C Hub. The USB-C port on your machine does NOT support Alt mode (no video out).

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
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‎06-29-2022 07:07 AM

HP Recommended

Ah ok, Thank you for your response.

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