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HP Recommended
HP Compaq 8000 Elite CMT PC
Microsoft Windows 10 (64-bit)

Hello, I got 2 problems after installing additional (RAM - 2GB) and (video card - Palit 7600GS Sonic 256Mb DDR3 PCI-E) as well as updating Windows 7 to Windows 10. So I can't determine the cause of these problems. But I know exactly what to install drivers for (PCI serial port), but I cannot find the drivers I need. The video card is working properly, I checked it, and the automatic search for Windows drivers does not find anything. It seems to have added all the necessary screenshots. I would be very grateful for your help.1.PNG2.PNG3.PNG4.PNG5.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need this driver for the PCI serial Port...

 

This package contains the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for Intel Active Management Technology (AMT) for the supported desktop models and operating systems. This software is part of the Intel Digital Office Initiative.

 

https://ftp.hp.com/pub/softpaq/sp45001-45500/sp45367.exe

 

I can't read Russian, so what is the video card problem telling us?

View solution in original post

6 REPLIES 6
HP Recommended

Hi:

 

You need this driver for the PCI serial Port...

 

This package contains the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for Intel Active Management Technology (AMT) for the supported desktop models and operating systems. This software is part of the Intel Digital Office Initiative.

 

https://ftp.hp.com/pub/softpaq/sp45001-45500/sp45367.exe

 

I can't read Russian, so what is the video card problem telling us?

HP Recommended

The problem with the video card is that I connected the monitor to the video card via the VGA connector, but the computer is still running on the integrated video card. And in the device manager, I don't even have a video card. It says (Microsoft Basic). And when I enter the bios, vertical stripes appear.6.PNG0998acaf-2757-44db-9c23-51870c70139d.jfif

HP Recommended
HP Recommended

OK, so remove the video card for now and see if W10 installs the driver for the onboard Intel graphics.

 

Then check to see if the graphics works right.

 

If it does, then something isn't right with your add on video card or the PCIe x16 slot.

HP Recommended

Thanks for your help, the drivers were installed perfectly, the problem was fixed. As for the video card, it turned out that it simply does not fit my operating system.

HP Recommended

You're very welcome.

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