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BT77414
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Solved!

Shared GPU Memory Issue with Prodesk 400 G1

HP Recommended
Prodesk 480 G1 Microtower
Microsoft Windows 10 (64-bit)

I've now been using my Prodesk 400 G1 for quite a while, however, I have come across an issue that I haven't actually noticed before, but had been happening the whole time I've had it.

Shared GPU memory.png

The photo on the right shows task manager. In the bottom half, despite me having an 8 Gigabyte Graphics Card, you can see that the BIOS has went and assigned half of my already small 8 Gigs of memory to the GPU. I checked the online guide and it talked of somewhere in the BIOS I could change this: Advanced> Device Options, and then it would be between controlling the integrated graphics and turning on or off the integrated speaker...

- "Integrated Graphics (Auto/Disable/Force) Use this option to manage integrated (UMA) graphics memory allocation. The value you choose is allocated permanently to graphics and is unavailable to the operating system. For example, if you set this value to 512M on a system with 2 GB of RAM, the system always allocates 512 MB for graphics and the other 1.5 GB for use by the BIOS and operating system. Default is Auto which sets memory allocation to 512 MB."

 

 When I looked, this option wasn't there. I tried updating the BIOS (which was already on the latest version, v02.56) but this didn't help either. I also tried enabling and disabling the integrated graphics, but still no hope there. Does anybody have any solutions?

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banhien
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@BT77414 

 

That report does not (and never) show dedicated video card info, it ONLY shows iGPU info. Upgrading BIOS won't fix this, it is from Windows.

 

Regards.

BH
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1
banhien
Level 19
Level 19
94,961 88,217 12,302 26,148
Message 2 of 2
Flag Post
HP Recommended

@BT77414 

 

That report does not (and never) show dedicated video card info, it ONLY shows iGPU info. Upgrading BIOS won't fix this, it is from Windows.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>

View solution in original post

Was this reply helpful? Yes No
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