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‎01-06-2026 09:12 AM

HP Recommended

uninstall Shift Browser which was never installed by me

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-08-2026 08:35 AM

HP Recommended

Hi @Yvonne711,


Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.


Sorry for the inconvenience caused don’t worry let me help you.


Kindly follow the below steps : 

 

  • Background Apps: In Settings → Apps → Installed apps, look for Shift Browser. If you don’t use it, you can uninstall it.
  • Default Apps: Check Settings → Apps → Default apps to make sure Shift isn’t set as your default browser unless you want it to be.
  • Windows Notifications: Go to Settings → Notifications and see if Shift is sending sidebar notifications that look like pop‑ups.
  • Malware Scan: Run Windows Security or HP Support Assistant to ensure the pop‑ups aren’t caused by unwanted software.

I hope this helps.


I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

 

Take care and have an amazing day ahead! 

Best regards,

Deep_World


 

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎01-08-2026 08:35 AM

HP Recommended

Hi @Yvonne711,


Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.


Sorry for the inconvenience caused don’t worry let me help you.


Kindly follow the below steps : 

 

  • Background Apps: In Settings → Apps → Installed apps, look for Shift Browser. If you don’t use it, you can uninstall it.
  • Default Apps: Check Settings → Apps → Default apps to make sure Shift isn’t set as your default browser unless you want it to be.
  • Windows Notifications: Go to Settings → Notifications and see if Shift is sending sidebar notifications that look like pop‑ups.
  • Malware Scan: Run Windows Security or HP Support Assistant to ensure the pop‑ups aren’t caused by unwanted software.

I hope this helps.


I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

 

Take care and have an amazing day ahead! 

Best regards,

Deep_World


 

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

1 person found this reply helpful
Was this reply helpful? Yes No
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