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- Should I update to Intel ARC & Iris Xe Graphics from Intel U...

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02-01-2025 01:07 AM - edited 02-01-2025 02:59 AM
Hi, I have an HP Laptop 15-dw3024nia (31X5EA) with 11th Gen Intel Core i3-1115G4 @ 3.00 GHz with customized computer manufacturer Intel UHD Graphics driver of version 31.0.101.4502 dated 2023-06-15 and there is a graphics driver update on Intel Website which is Intel Arc & Iris Xe Graphics - Windows of version 32.0.101.6458 (WHQL Certified) with release date of 16th January, 2025 of size 1455.15 MB. Tell me should I do it or not? It also says that at the end that with caution sign that installing the graphics driver from Intel will remove customizations from your computer manufacturer (OEM). Intel has used his own detection software and told about this update. I am confused that should I be doing this update or not?
02-01-2025 04:07 AM - edited 02-01-2025 04:08 AM
Your laptop's CPU is i3-1115G4 and that CPU has the Intel® UHD Graphics built into it.
The i5-1135G7 CPU has Intel® Iris® Xe Graphics
You cannot use the Iris driver.
Intel has a support assistant. You could see if there is a newer version of the graphics driver. I recommend you use the windows restore to create a restore point before doing any changes.
Intel support assistant for drivers
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
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02-01-2025 07:07 AM
Sorry I could not help more.
HP is removing cloud recovery for system over 4 years old. You may want to get a copy of the cloud recovery before it is too late. The actual wording is a limited time after the warranty expires
Cloud recovery provides all the custom HP drivers.
Go to the below site and enter your product ID including the 3 characters after the # character
If you have cloud recovery you can restore your system using a 32gb flash.
It may take an hour or more to create the recovery USB.
https://d34z73bbtpzgej.cloudfront.net/
Put the USB or the install ISO in a safe place in case it is ever needed.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it