Support Assistant not recognizing status of other computers in network

[Balroth]

I have two computers in my home that both utilize HP Support Assistant.  The problem is that though both are recognized in the network, one computer cannot seem to update itself about the status of the other.  It keeps telling me that there is an update necessary in the other, despite that the "other" computer is already sufficiently updated.  Therefore I have a perpetual exclamation point beside the question mark that I can't get rid of.  It is very annoying.  How can I fix that?

[Dragon-Fur]

@Balroth 

Why?

HP Support Assistant is primarily useful on the local system.

Local device is available to "update" for example.

Remote devices - that is, any device that is not the "local" device (computer) - are "Reference" only.

These "remote" devices are not monitored by HPSA and cannot be kept current.

If it is driving you nuts, you can

• Remove the remote device from the local installation of your HPSA > Restart the computer and log in > Re-add the "other" device
• Uninstall HPSA > Restart the computer and log in > Install a new copy of the HPSA software / application

Both of these are "temporary" fixes due to the limitations of the HPSA software / application.

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

[Balroth]

I appreciate Dragon-Fur for submitting an answer.  Those who take time out to help like this deserve commendation.  Many thanks.  However, let me give an example as to why... One of the computers in my home network determined a need for installing software to connect to the printer.  Despite updating that computer, the other computers in my network show a red exclamation point indicating critical needs for updates.  When I look into it, it suggests the need for the printer software.  When I go to that, it tells me I must log into the computer in question to resolve the issue.  The fact is, I already did.  Thus, this association of all devices in the same software with the assistant becomes annoyingly not capable of recognizing when problems were resolved.  Updating by refreshing doesn't help.  I suppose I want to make it so that each computer only deals with what it needs rather than the other computers.  But I can't seem to figure out how to do that.  Uninstalling and reinstalling doesn't seem like it will resolve that sort of an issue.  I want to restrict attention only to the one computer system so that this cross-computer issue doesn't happen anymore.  If that's not possible, perhaps a kind person will let me know it is not possible.  As you can imagine, I am not fond of being talked down to.