cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Astridd
New member
1 0 0 0
Message 1 of 2
224
Flag Post

Solved!

The monitor says disk error. It wont open.

HP Recommended
Microsoft Windows 7 (32-bit)

I need your help pleaseeee. So I tried to open my computer since I have an on going project there, but it took so long to open and stuck, It kept saying disk error. I dont know what to do. I heard I have to open the cpu and fix something there? Is it right?. But my mom wont let me do it and says she will call the for repair it will come next next week! But I really need to pass my project the day after tomorrow, so is there anuthing I can do to fix it WITHOUT opening the cpu? Please help meee

Ps. iknow our computer is windows 7 but I dont know if it is 32 or 64 bit help please

1 ACCEPTED SOLUTION

Accepted Solutions
TheOldMan
Level 15
Level 15
11,129 8,024 1,038 2,611
Message 2 of 2
Flag Post
HP Recommended

Without a model number, it is difficult to give complete help but with a PC old enough to have Windows 7 installed, it must likely is a hard drive failure.  First disconnect everything except the monitor, keyboard and mouse and try again.  Also check that there is nothing in a card reader or disk (CD, DVD, etc) drive.  Then try again.  Depending on how old that PC is and if a laptop or desktop, try this to run the builtin diagnostics.  PC's older than 2003 might not have that ability.

To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the thumbs up to give Kudos! " >.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1
TheOldMan
Level 15
Level 15
11,129 8,024 1,038 2,611
Message 2 of 2
Flag Post
HP Recommended

Without a model number, it is difficult to give complete help but with a PC old enough to have Windows 7 installed, it must likely is a hard drive failure.  First disconnect everything except the monitor, keyboard and mouse and try again.  Also check that there is nothing in a card reader or disk (CD, DVD, etc) drive.  Then try again.  Depending on how old that PC is and if a laptop or desktop, try this to run the builtin diagnostics.  PC's older than 2003 might not have that ability.

To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the thumbs up to give Kudos! " >.

View solution in original post

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation