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- This BIOS update is not compatible with this device.

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06-21-2020
08:50 AM
- last edited on
06-22-2020
09:33 AM
by
RodrigoB
I have an All-in-One 23-q15la Model Number: M6H29AA#ABM, [Personal Information Removed], then when I intented BIOS update, display next screen with three options.
The first option is disable. How to update?
Thanks.
06-24-2020 11:46 AM
@siscorp, Welcome to the HP Support Community!
This happens if that update you are trying to install or something higher than the one is already installed on the device.
To find the current BIOS version installed on the computer,
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Turn off the computer and wait five seconds.
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Turn on the computer, and then immediately press the Esc key repeatedly until the Startup Menu opens.
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Press F10 to open the BIOS Setup Utility.
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Under 'Main' find the BIOS version.
Watch this video for more info.
For more info on updating the BIOS, kindly refer to this document.
Hope this helps! Keep me posted.
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KUMAR0307
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