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HP Recommended
20-c001il
Microsoft Windows 7 (64-bit)

OS:Win7 Home Basic x64 USB Controller

 Model no :HP All in one PC - 20-c001il

 

Can't find the following USB Controller (USB3.0)

 

Device ID:
PCI\VEN_1022&DEV_7814&SUBSYS_8245103C&REV_11
PCI\VEN_1022&DEV_7814&SUBSYS_8245103C
PCI\VEN_1022&DEV_7814&CC_0C0330
PCI\VEN_1022&DEV_7814&CC_0C03

 

My USB 3.0 ports aren't working, couldn't find the driver for the same, kindly give a solution.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
Hi Paul thanks a lot I figured it out with amd driver installer software, anyway thanks for answering so quickly, hope this help others too.

View solution in original post

4 REPLIES 4
HP Recommended

Hi:

 

Download and install the AMD chipset drivers and restart the PC.  You want the 1st file listed on the webpage...

 

http://support.amd.com/en-us/download/desktop/legacy?product=legacy4&os=Windows%207%20-%2064

HP Recommended
Hi Paul thanks a lot I figured it out with amd driver installer software, anyway thanks for answering so quickly, hope this help others too.
HP Recommended
HP Recommended

You're very welcome.

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