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HP Recommended
HP Omni 220-1000 Desktop PC series
Microsoft Windows 7 (64-bit)

Dealing with a HP Omni 220-1025 PC.  The side ports are no longer functioning. Attempted to utilize the HP Support page to locate the correct drivers to attempt to re-install them. Entered the serial number, located the correct drivers but when I went to install them it responded with an error message "This computer does not meet the minimum requirements for installing the software."

 

Machine is running on a Intel(R) Pentium(R) CPU G620 @ 2.60GHz Processor

 

Suspect I need:

 

PCI\VEN_8086&DEV_1C26&SUBSYS_2AC3103C&REV_05
PCI\VEN_8086&DEV_1C26&SUBSYS_2AC3103C
PCI\VEN_8086&DEV_1C26&CC_0C0320
PCI\VEN_8086&DEV_1C26&CC_0C03

 

OR


PCI\VEN_8086&DEV_1C2D&SUBSYS_2AC3103C&REV_05
PCI\VEN_8086&DEV_1C2D&SUBSYS_2AC3103C
PCI\VEN_8086&DEV_1C2D&CC_0C0320
PCI\VEN_8086&DEV_1C2D&CC_0C03

 

Thanks in advance for your help!

3 REPLIES 3
HP Recommended

Hi:

 

Try this chipset driver.  Install and restart the PC.

 

This package provides the original driver for the Intel Chipset Family SMBus Controller solutions in supported models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp57001-57500/sp57417.exe

HP Recommended

Hi Paul,

 

So the drivers did get successfully installed this time. Unfortunately after restarting the computer it still didn't work. I'm thinking this might be more of an internal issue that I'll have to take a look at on my own.

 

I do thank you for your quick reply!

HP Recommended

You're very welcome.

 

Sorry that driver didn't get the USB ports to work.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.