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datkatgee
New member
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Message 1 of 3
178
Flag Post

Unable to power on all-in-one with one touch of power button (have to press several times on new pc)

HP Recommended
Pavilion All-in-one desktop
Microsoft Windows 10 (32-bit)

Unable to power on all-in-one with one touch of power button (have to press several times on new pc)

2 REPLIES 2
wb2001
Level 15
Level 15
12,842 12,635 1,774 5,013
Message 2 of 3
Flag Post
HP Recommended

@datkatgee,

Although I have notified an HP Moderator to assist you (he/she will send an email usually within 24 hours),  I have to ask: what model number and how old is "new".

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
0 Kudos
kevin-t
Retired
Retired
20,511 15,846 324 972
Message 3 of 3
Flag Post
HP Recommended

@datkatgee

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.


I work on behalf of HP
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