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‎06-21-2026 11:21 AM

HP Recommended

OK when I go to look for my computer and put in the information on the desktop it doesn't find it. it is a HP COMPAQ 8000 ELITE SMALL FROM FACTOR

Device Name Optiplex-3010

SERIAL NUMBER: 2UA04924B4
PRODUCT NUMBER: AU247AV

Device ID 11F1AEAE-6724-4C54-BCB3-398C4F2CC9D3
Product ID 00330-80000-00000-AA150

I just want to get the right BIOS for my computer.

 

I have another Optiplex-3010 with HLXT7Y1 that I could get the BIOS for and I found it without a problem and it worked fine

 

I tried to install the SupportAssist but didn't find it on my computer.

I down loaded O3010A22.exe don't know what will happen if I try an install it. I don't want to use the wrong one and brick my system.

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‎06-21-2026 12:31 PM - edited ‎06-21-2026 01:51 PM

HP Recommended

Here's the driver support page:

 

HP Compaq 8000 Elite Small Form Factor PC Software and Driver Downloads | HP® Support

 

The latest BIOS update is v1.14:

 

HP Compaq 8000 Elite Small Form Factor PC Software and Driver Details

 

If you are running W10 on the PC, I recommend you use the F10 BIOS flash method to update the BIOS:

 

See this discussion for how to do that:

 

Solved: HP Compaq 8000 Elite SFF Bios update - HP Support Community - 8195418

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