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User Account Control - "This app has been blocked for your protection."

HP Recommended
Printer: HP LaserJet Pro P1102w
Microsoft Windows 10 (64-bit)

I keep getting the attached when I attempt to install the recommended software for my printer. 


This app has been blocked for your protection.

An administrator has blocked you from running this app. For more information, contact the administrator. (I AM THE ADMINISTRATOR)



Publisher: Unknown

File Original: Hard drivce on this computer

Program location: "C:\Users\Vernon\AppData\Local\Temp\7zS3553\FWUpdate.exe"


All I am attempting to do is download a HP printer software program.  HELP!

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HP Recommended



This issue does not come from you, but from Windows.

Please temporarily disable the User Account Control (UAC) and then re-run the program as follows:

  1. On the keyboard, press the Windows and R keys simultaneously. The Run window will open.
  2. Type control nusrmgr.cpl, then press the Enter key. The User Accounts window will open.
  3. Click Change User Account Control settings. The User Account Control Settings window will open.
  4. Move the cursor down to the bottom and click OK and then Yes.
  5. Restart the computer.
  6. Run the printer firmware update software again.
  7. Then reactivate the user account control.
  8. Restart the computer.

In case of need, don't hesitate to contact us.

Best regards,:Wink:

I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

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