Very Slow loading and sometimes not loading program

[JohnR65]

I have a fairly large family tree program that consists of 36000 people and 15 million KB but it is very slow to load and sometimes just pauses completely so that I have to use task manager to close it before I can try to open it again!

[Vjx]

Hello JohnR65 ,

Thank you for reaching out. Regarding the device being very slow on loading and sometimes not loading programs issue you’re experiencing.

Kindly review the instructions as below :

- please share specific details about the product that you are using like the name , model , serial number

- check for any specific programs causing the issue

- Perform UEFI Diagnostics from the bios menu to test all the hardware components , To Access - Esc > F2 
- Find all relevant guides and drivers from the support page here on best effort basis with the limited details that we have about the device  -

https://support.hp.com/in-en

- Use this guide -

HP PCs - Improving PC performance (Windows)

https://support.hp.com/ie-en/document/ish_3960099-3335046-16

This will help us narrow down the cause and suggest the best fix.

Note : you would loose all your data of any kind present on the device while performing reset only if necessary , it is advised to backup everything before performing reset

[JohnR65 · Accepted solution]

I found the solution it was my actual program causing it's own problem, so now I've fixed it.