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HP Recommended
OMEN by HP Desktop PC - 870-116na
Microsoft Windows 10 (64-bit)

I'm running a hardware diagnostic via the HP Support Assistant. Second attempt & the video memory fast check sticks on 10%

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

it depends, on the use, and on what happens, when you say that it is slow..
If it is original, you only have 8gb of memory, an average processor CPU speed: 2.7 GHz (max turbo boost - 3.3 GHz)
the video card is not suitable for many games
but it is equipped with an ssd, on this side, it is better than an hdd
if you can remove the graphics card, and test, you may see if it actually changes anything..
what i think is that it doesn't help if it is damaged, but may not be the cause of all the problems
and try this

How to identify what is slowing down the computer

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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View solution in original post

5 REPLIES 5
HP Recommended

Hi
Hasn't changed since?
did you have any particular problems?

https://support.hp.com/lt-en/document/c05321116

this one ?

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Yes that is my pc.

It’s been stuck on 10% all evening & night.

have stopped it now though

HP Recommended

@Prométhée wrote:


did you have any particular problems?

 

 


 

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Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

PC is running a bit slow.

just thought I’d do various tests to see if anything is wrong

HP Recommended

it depends, on the use, and on what happens, when you say that it is slow..
If it is original, you only have 8gb of memory, an average processor CPU speed: 2.7 GHz (max turbo boost - 3.3 GHz)
the video card is not suitable for many games
but it is equipped with an ssd, on this side, it is better than an hdd
if you can remove the graphics card, and test, you may see if it actually changes anything..
what i think is that it doesn't help if it is damaged, but may not be the cause of all the problems
and try this

How to identify what is slowing down the computer

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
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