• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-14-2016 03:04 PM

HP Recommended
Product: Pavilion P6203w
Operating System: Microsoft Windows 7 (64-bit)

Can someone please tell me what activehealth.exe is? all I have been able to determine is that "ActiveHealth.exe is known as HP Active Health and it is developed by Hewlett-Packard ."  After I boot my system , the disk access light will come on and stay on steady. When I go to the performance monitor I can see that activehealth.exe is doing a massive amount of I/O. This continues until the PC freezes and requires a re-boot. When I run in safe mode, this does not happen. I also noticed that in safe mode, Activehealth.exe is not running. What is this program doing that might cause the I/O?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-14-2016 05:08 PM

HP Recommended

Royearle, welcome to the forum.

 

The HP Active Health.exe monitors your computer to assure that it is running properly.  I believe the way to fix your problem is to install the latest version of HP Support Assistant here.  You should choose the correct version for your computer.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎05-14-2016 05:08 PM

HP Recommended

Royearle, welcome to the forum.

 

The HP Active Health.exe monitors your computer to assure that it is running properly.  I believe the way to fix your problem is to install the latest version of HP Support Assistant here.  You should choose the correct version for your computer.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No

‎06-02-2016 07:01 PM

HP Recommended

Sorry it took so long to reply. I was out of town for quite some time. I applied SP74656 and everything seems to be back to normal. Thanks alot for the help.

Was this reply helpful? Yes No

‎06-03-2016 04:07 PM

HP Recommended

You are very welcome.  Thank you for letting us know the outcome.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.