battery charging light

[55517]

hello, whenever i charge my hp victus it shows only red light and no white light even when its 100%

[VikramTheGreat · Accepted solution]

Hi @55517,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you have the HP Victus charging light where it shows red even when its 100% and not turning to white. Sorry to hear about the issue.

Please try a BIOS Restore, this will help to resolve the issue, if not, we will try other steps on the PC, try and keep me posted.

BIOS Restore :
1) Shut down the computer, keep the  charger plugged
2) Hold down the Windows and B button together while the computer is still turned off.  
3) Turn on the computer and continue to hold the Windows and B buttons until a BIOS Recovery screen appears.  
4) Follow the on-screen instructions and click on OK

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[55517]

Now battery status not becoming 100% it's stuck on 99%

[VikramTheGreat]

Hi @55517,

Thank you for letting me know. Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.

VikramTheGreat

HP Support