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01-27-2021 10:51 AM
bought hp pc and cannot activate free office home & student 2019 ... when activate office 365 license pop up.
Then uninstall office 365.
still cannot activate office home & student 2019.
HP desktop I 7 m01-F1072d.
01-27-2021 11:16 AM
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Found the following marker for this system:
|Software - Productivity & Finance||1 month trial for new Microsoft 365 customers|
Category Product Information > Specifications
What to do?
Office is a Microsoft product.
Microsoft Office - Product and License Information
Installation and License Key Options
Three of the ways to “get” Office Software:
Purchase Microsoft Office when you purchase your computer
Look for your license key with your purchase paperwork.
Receive a “free one year subscription to Office 365 when you purchase the computer (quite rare). If you have trouble with this exact type of “installed” Office, contact HP Support for recovery options.
Purchase Office separately from Microsoft or other merchant.
Calls / links to:
To see help options: Scroll down to the middle of the page and select product
Need more help? Scroll down to find out how to contact Microsoft.
Things that are Office Software Repair
Open the Website > Select categories on the left to narrow the focus
Includes instructions to “completely remove office” from the computer
"What if" Information
Life is possible without Office
“I found Office already installed on the computer.”
Except as noted, any “pre-installed” Office software is a “Trial” version.
Trial software cannot be activated nor can it be “recovered”.
Regardless, Microsoft Office software belongs to - and is under the control of - Microsoft.
Yeah, but - My situation is different, special, not covered, impossible
Please contact HP Support
Our Community simply cannot address Microsoft Office license issues – we are a peer-to-Peer user group.
NOTE: Content depends on device type and Operating System
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