bought hp pc and cannot activate free microsoft office home & student 2019

[GSKoay1]

bought hp pc and cannot activate free office home & student 2019 ... when activate office 365 license pop up.

Then uninstall office 365.

still cannot activate  office home & student 2019.

HP desktop I 7 m01-F1072d.

[Dragon-Fur]

@GSKoay1 

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Found the following marker for this system:

Software - Productivity & Finance

1 month trial for new Microsoft 365 customers

Category Product Information > Specifications

 HP Desktop M01-F1072d Bundle PC Product Specifications

What to do?

Office is a Microsoft product.

Microsoft Office - Product and License Information 

Please Read

 Microsoft - Activate Office

Installation and License Key Options

Three of the ways to “get” Office Software:

Purchase Microsoft Office when you purchase your computer

Look for your license key with your purchase paperwork.

Receive a “free one year subscription to Office 365 when you purchase the computer (quite rare).  If you have trouble with this exact type of “installed” Office, contact HP Support for recovery options.

Purchase Office separately from Microsoft or other merchant.

With Key - Install Office on your PC or Mac

Calls / links to:

 Where to enter your Office product key

          To see help options:  Scroll down to the middle of the page and select product

          Need more help?  Scroll down to find out how to contact Microsoft.

Purchase Options

Microsoft Office Products - Choose your Office

Things that are Office Software Repair

Office Products Troubleshooting

Open the Website > Select categories on the left to narrow the focus

Includes instructions to “completely remove office” from the computer

Microsoft - Uninstall Office from a PC

"What if" Information

Life is possible without Office

5 free open source alternatives to Microsoft Office

What if: 

“I found Office already installed on the computer.”

Except as noted, any “pre-installed” Office software is a “Trial” version.
Trial software cannot be activated nor can it be “recovered”.

Regardless, Microsoft Office software belongs to - and is under the control of - Microsoft.

Yeah, but - My situation is different, special, not covered, impossible

Please contact HP Support

Why?

Our Community simply cannot address Microsoft Office license issues – we are a peer-to-Peer user group.

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Desktop PC M01-F1000i 

OR

Open Support Home

Enter the name of your HP device

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