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01-14-2019 10:45 PM - edited 01-14-2019 10:48 PM
Hello.
I need a bit of help activating my function keys and none of the options that iI've been given have worked, that means no fn+esc, fn+shift, no BIOS, no mobility center, I don't know what else to do, i would really apreciate the help
Thank you.
Solved! Go to Solution.
Accepted Solutions
01-16-2019 02:33 PM
Welcome to the HP Support Community!
In order that I may provide you with an accurate solution, I will need a few more details.
- Are you function keys not working when you press them?
- Are the function keys not working in any software or application?
- Have you performed any troubleshooting steps before posting?
While you respond to that, I would like to inform you that if you are looking to disable/reserve the FN key function then there is no option to do that.
Awaiting your reply!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Good day! Take care 🙂
Cheers!
The_Fossette
I am an HP Employee
01-16-2019 02:33 PM
Welcome to the HP Support Community!
In order that I may provide you with an accurate solution, I will need a few more details.
- Are you function keys not working when you press them?
- Are the function keys not working in any software or application?
- Have you performed any troubleshooting steps before posting?
While you respond to that, I would like to inform you that if you are looking to disable/reserve the FN key function then there is no option to do that.
Awaiting your reply!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Good day! Take care 🙂
Cheers!
The_Fossette
I am an HP Employee
01-16-2019 07:20 PM
Hi, Thank you
The function keys are working, it's just that i would like that they worked as functions without me having to keep pressed the fn key, and yes i belive i have tried every troubleshooting option i know, but then you are saying that there is no way to change that?
01-17-2019 04:57 PM
It is great to have you back and your patience is greatly appreciated.
Yes, as informed earlier, there is no option to change that setting on the computer or in the BIOS.
Hope that answers your question.
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Good day! Take care 🙂
Cheers!
The_Fossette
I am an HP Employee
01-18-2019 06:15 AM
It looks like you were interacting with @The_Fossette, but he is out for the day & I'll be glad to help you out,
I'm the Jeet_Singh & I'm at your service.
Do visit our HP Forums and drop us a message anytime you need help
Thank you 😀
Jeet_Singh
I am an HP Employee
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