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HP Recommended
LaserJet 1020
Microsoft Windows 10 (64-bit)

How can I find the drvier for the HP LaserJet 1020 printer.  After Windows 10 update, the printer does not work. When I put the model and number in the window, no driver is found.  thank you. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@jcl08807

 

Provide basic functionality for your printer using the Add a Printer procedure.

 

Control Panel > icon view > Devices and Printers

Along the top ribbon, Click Add a Printer >

When the print search starts, Click "The printer I want is not listed"

 

Example of the procedure (in fact several examples) can be found in Dragon Document:

Install Full Feature Software - Printer

Section: Add a Printer > subsection Add a Printer – The Printer I want isn’t listed

 

Hints:

Remember to click the "Windows Update" box to refresh the printer list.  Wait -- it can take several long minutes to update the list.

 

Left column:  HP

Right column:  HP Laserjet 1020  (scroll about half-way down the list)

 

 

Click Thumbs Up to say Thank You!

Answered? Click my post "Accept as Solution" to help others find it.

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@jcl08807

 

Provide basic functionality for your printer using the Add a Printer procedure.

 

Control Panel > icon view > Devices and Printers

Along the top ribbon, Click Add a Printer >

When the print search starts, Click "The printer I want is not listed"

 

Example of the procedure (in fact several examples) can be found in Dragon Document:

Install Full Feature Software - Printer

Section: Add a Printer > subsection Add a Printer – The Printer I want isn’t listed

 

Hints:

Remember to click the "Windows Update" box to refresh the printer list.  Wait -- it can take several long minutes to update the list.

 

Left column:  HP

Right column:  HP Laserjet 1020  (scroll about half-way down the list)

 

 

Click Thumbs Up to say Thank You!

Answered? Click my post "Accept as Solution" to help others find it.

 

 

Dragon-Fur

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