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HP Recommended
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hp hotkey not working 

1 REPLY 1
HP Recommended

Hi @harleengotherwa 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

If your HP hotkeys (like brightness, volume, or function keys) aren’t working, here are some steps to fix them:

 

Restart HP Hotkey Service

  • Press Win + R, type services.msc, and hit Enter.
  • Find HP Hotkey UWP Service, right-click it, and select Properties.
  • Set Startup Type to Automatic, then click Start.

 

Reinstall HP Hotkey Support Software

  • Download the latest HP Hotkey Support driver from HP’s official site.
  • Install it and restart your laptop.

 

Update Keyboard Drivers

  • Open Device Manager (Win + X → **Device Manager`).
  • Expand Keyboards, right-click your keyboard, and select Update driverSearch automatically.

 

Check BIOS Settings

  • Restart your laptop and press F10 to enter BIOS setup.
  • Look for Action Keys Mode and ensure it’s Enabled.

 

Run Windows Troubleshooter

  • Go to SettingsSystemTroubleshootKeyboard Troubleshooter.
  • Follow the on-screen instructions to detect and fix issues.

 

Try these steps and let me know if you need further assistance! 🚀

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution!  It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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