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‎12-13-2022 07:08 AM

HP Recommended

Hi

I ordered the smartfriend 1 year subscription yesterday after following the link from my laptop for the extended warrenty. I received the invoice this morning and realised my mistake. I would like to cancel this and receive a full refund. Please provide details of how I do this as the telephone number you have provided on my invoice is not working.

Category:
2 people had the same question
2 REPLIES 2

‎12-19-2022 03:34 AM

HP Recommended

Hi @FUDGE18,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you want to claim a refund for your HP Smart Friend subscription.

 

Please visit this website to contact HP Smart Friend Services.

 

I hope this helps.
Have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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‎12-19-2022 06:43 AM

HP Recommended

hi

That is of no help at all. The website only shows how to apply for smartfriend services not cancel and refund them. The telephone number that is provided to contact smartfriend support is not manned, as i have tried calling for over a week now.

3 people found this reply helpful
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