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‎09-09-2022 10:23 AM

HP Recommended
Product: HP ENVY All-in-One - 27-b220qd CTO
Operating System: Microsoft Windows 10 (64-bit)

I received this HP Envy AIO from my wife when she bought a new PC. I put a Linux OS onto a new 1 TB SSD, but now I want to go back to Windows 10, but Win 10 will not install. My guess is I've destroyed OEM drivers, partitions, etc., by installing a Linux distro onto this SSD. Any suggestions as to where I can get the OEM disk setup software for this AIO?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎09-09-2022 10:33 AM

HP Recommended

hi

try this

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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3 REPLIES 3

‎09-09-2022 10:33 AM

HP Recommended

hi

try this

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
1 person found this reply helpful
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‎09-12-2022 07:34 AM

HP Recommended

Thank you! That worked great! I had never heard of the HP Cloud Recovery Tool before. I'll keep that solution in my tech support records.

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‎09-12-2022 11:11 AM

HP Recommended

you're welcome

Yes, it's only been around for a while

Very Glad to have been of assistance.

 

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was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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Was this reply helpful? Yes No
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