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Blastoise
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Solved!

hp image assistant does not support windows 10 version 21h1

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HP ProDesk 600 G6 Desktop Mini PC
Microsoft Windows 10 (64-bit)

Hello all

 

I have tried to run the HP Imaging Assistant on 3 computers now and receive the same error message. Once I select Analyze, the below message appears: 

Blastoise_0-1630161612213.png

Is this working for anyone else, or is it down right now? 

No matter what option I select, it doesn't do anything.

 

Anyone know of a good work around? 

 

Thank you

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itsmyname
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@Blastoise -- the HPIA web-page reports:

 

VERSION 5.1.0

  • Release date 4/30/2021, sp113566
  • Fixes miscellaneous issues.
  • Adds support for Windows 10 v21H1.

does support "V21H1". 

 

Presumably, Version 5.1.1 and Version 5.1.2 will also have support.

 

That is all the information that I have.

 

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itsmyname
Level 8
1,893 1,880 73 200
Message 2 of 3
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HP Recommended

@Blastoise -- the HPIA web-page reports:

 

VERSION 5.1.0

  • Release date 4/30/2021, sp113566
  • Fixes miscellaneous issues.
  • Adds support for Windows 10 v21H1.

does support "V21H1". 

 

Presumably, Version 5.1.1 and Version 5.1.2 will also have support.

 

That is all the information that I have.

 

View solution in original post

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Blastoise
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Thank you for the info.

 

Yeah it was working up until a day ago. I use it pretty regularly to fix computer issues at work. 

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