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surendrasuri
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Message 1 of 6
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hp recovery manager no longer supports this feature after windows update

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hp pavilion 15 au123cl
Microsoft Windows 10 (64-bit)

Screenshot (2).png

hi i am using hp pavilion 15 au123cl less than 3 months old.as you can see in the image the option to restore drivers in the hp recovery manager is disabled after updating.

i have tried a reset but unfortunately i got installed the same version of windows in which im currently facing this issue.

anyone please find a solution to this problem and fix it as soon as possible and help to fix it.Thanks

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krzemien
Level 7
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Message 2 of 6
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Is this the outcome of having Windows updated to Creators Update?

 

If so, were you prompted to do so? Or downloaded / installed this version manually / yourself?

 

Regardless of that, did you create set of Recovery Media?

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surendrasuri
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Yes I am facing this after updating to the latest build of windows
I was prompted from windows upgrade assistant to do the update
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krzemien
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That's swell...

 

Why do you need to access these drivers? SOme of them might not be okay to use with the latest instance of Win 10?

 

They may all be available on your PC in C:\SWSETUP folder though?

 

And in either case: did you create this Recovery Media?

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surendrasuri
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i need to install the hp provided applications like hp jumpstart etc without downloading all of them.

and i didnt created any recovery media.

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krzemien
Level 7
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Hang on, have you upgraded or reinstalled from scratch?

 

if the former, I would expect all these HP applications to remain intact? Do you have SWSETUP folder on your C: drive?

 

In either case you should be able to download the whole lot from here:

 

https://support.hp.com/gb-en/drivers/selfservice/hp-pavilion-15-au100-notebook-pc/12499208/model/127...

 

Praying that all you need is there and available - and that only the latest / correct versions are present.

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