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daisondavidt
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i can not install software

HP Recommended
Y7X18EA#ABV
Microsoft Windows 10 (64-bit)

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KrazyToad
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Message 2 of 2
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@daisondavidt

 

Try updating the BIOS and the Audio Driver manually from HP Support Site

 

Link: https://support.hp.com/us-en/drivers/selfservice/hp-15-ac100-notebook-pc-series/8499326/model/978928...

 

Keep me posted 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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