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HP Recommended
Microsoft Windows 10 (64-bit)

when i boot my pc with my fully working gt 610 (tested on other pc) it gets stuck at the press esc to exit screen why is this happening and why was i able to boot with a gt 630 which broke but not my new 610 i tried clearing cmos but no luck

3 REPLIES 3
HP Recommended

Hi @mannylanny 

 

Welcome to the HP Support Community. I'd like to help. However, to proceed further, please share the details requested via private message.

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

 

Keep me posted. 

Thanks!

 

NIRVANA_95
I am an HP Employee
HP Recommended

Hello!

 

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

 

Please share the details so that we can assist you further.

 

Have a great day ahead! 

Thanks!

NIRVANA_95
I am an HP Employee
HP Recommended

Hi @mannylanny 

 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

 

Have a great day! 

Thanks! mannylanny 

NIRVANA_95
I am an HP Employee
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