• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 10 IOT

hp windows 10 laptop 

2 REPLIES 2
HP Recommended

@tt_garcia -- can you open the Windows "Task Manager", and switch to its "Performance" tab, to see if you can see any "bottleneck" (CPU 100% busy? RAM 100% committed? Disk-drive 100% busy? Many megabytes/second of disk-drive usage?)

 

HP Recommended

i’m able to log into my account on the laptop, but from there it just freezes on the desktop 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.