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HP Recommended
HP All-in-One - 20-c435in
Microsoft Windows 10 (32-bit)

few days ago i format my pc after formatting my microsoft account delete when recover password  it showing  sends me an email and always says that it's not enough information, only because I never sent any emails from outlook account and didnot use any passwords with that account. How should I change my password then?

1 REPLY 1
HP Recommended

@Raj2002 

We have no access to your MS account, so there is nothing we here can do about any password changes or reset for you.

 

If you use a Microsoft account for your Win10 access (you would know that because the login screen shows either a pin code or an email address), then you can go to the Microsoft account reset website: https://account.live.com/password/reset -or - go to the Sign in Microsoft Account website: https://login.live.com/

Then follow these instructions:
1) Click/tap on the Can't access your account link
2) Select why you can't sign into your account and click/tap on Next
3) Enter the email address of your Microsoft account, type in the characters displayed onscreen, and click/tap Next
4) Select how you would like to get your security code to verify your identity, click/tap Next
5) Enter your security code sent using the method selected in 4) above, click/tap Next
6) If you have enabled tw0-step verification, repeat steps 4) and 5) above using a different method to send you a different security code
7) Type in a new password, click/tap Next
😎 Your Microsoft account has been recovered -- click/tap on Next -- and you're done



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