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‎02-16-2024 05:33 AM - last edited on ‎02-16-2024 10:45 AM by Retired

HP Recommended

My mouse is under warranty and it is not working not even turning on

 

Category:
2 REPLIES 2

‎02-16-2024 05:40 AM

HP Recommended

Hello @nitin1990 ,

 

Welcome to the HP community.

 

Your post was in a section of the community dealing with products of the former Polycom company dealing with Video and Audio Conferencing products and has therefore been moved. It was moved to a section more suitable for your request

 

In regards to your actual question please provide some details about the HP Hardware you are having an issue with.

 

Other volunteers may reply but if you need urgent help please work with our support organization in your region. To contact us please check https://support.hp.com/

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎02-18-2024 02:44 PM

HP Recommended

Do you have another mouse you can try? Is it a wired mouse or a wireless model. I would say if it is under warranty, I would call and ask for another mouse. 

Anthony Matz
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