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Tianhong
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my order is still processing after a month

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IMG_20201228_113940.jpg

I ordered my computer at Nov 25 but now it shows order is still processing. I waited it for a whole month but it says it hasn't been shiped yet?

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Echo_Lake
HP Support Agent
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Message 2 of 2
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@Tianhong
Welcome to the HP Support Community!

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

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