• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 10 (64-bit)

i face problem of omen camera 

1 REPLY 1
HP Recommended

@abhi207, Hello and welcome to the HP Support Community!

 

Thanks for posting your question. I'm here to help you get things back on track.

I understand you're facing an issue where your OMEN laptop's camera is not being detected on Windows 10. Let's walk through some steps to help resolve this:

Check the Camera Privacy Switch or Shutter Key

Some OMEN models come with a physical camera privacy switch or keyboard shutter key that disables the webcam.

  • Look for a switch near the camera or on the sides of the laptop.
  • Alternatively, check the keyboard row (usually F8 or F10) for a camera icon. Press it (sometimes with the Fn key) to toggle the camera.

Check Device Manager

  1. Press Windows + X and select Device Manager.
  2. Expand Imaging Devices or Cameras.
  3. If the camera is listed, right-click and choose Enable (if disabled).
  4. If not listed, click View > Show hidden devices.

If the camera still doesn’t appear, proceed to the next step.

 

Update or Reinstall Camera Driver

  1. In Device Manager, right-click the camera device (if visible).
  2. Select Uninstall device.
  3. Restart your laptop. Windows should reinstall the driver automatically.

Alternatively, you can download the latest drivers from the HP Software and Driver Downloads page.

 

Run HP Hardware Diagnostics

HP provides a built-in tool to test your webcam:

  1. Turn off the laptop.
  2. Turn it back on and immediately press Esc repeatedly, then F2 to open HP PC Hardware Diagnostics.
  3. Select Component Tests > Webcam Test.

Check Windows Camera Permissions

  1. Go to Settings > Privacy > Camera.
  2. Ensure Camera access for this device is turned On.
  3. Also, allow apps to access your camera.

You may refer to this document - HP PCs - Troubleshoot the webcam (Windows 11 and Windows 10) | HP® Support

 

I hope the information shared has been useful and resolves your concern.

 

Wishing you a smooth and hassle-free experience ahead!

 

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.