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‎08-07-2019 06:13 AM

HP Recommended

I have some devices that I no longer own that is linked with my HP account and showing on support assistant. How do I remove them?

Thanks

3 REPLIES 3

‎08-07-2019 11:33 PM

HP Recommended

Hello @tooldtoremember 

 

Did you get it figured out yet? If not...

 

Sign in to the HP Support Assistant.

It should open up with Default Devices.

Click on the device you want to remove.

On that devices page, it usually opens the tab for Troubleshooting and fixes.

Towards the top, you should see an icon that says Edit this device.

Click on that and a pop up window appears. Click on Remove this device at the bottom.

That should do it.

 

Let me know if you have further issues.

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‎08-08-2019 05:20 AM

HP Recommended

Got it, Thank You

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‎08-08-2019 05:54 AM

HP Recommended

Your welcome. please mark is Solved so it will help others access this info.

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