-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Software and How To Questions
- Re: scrambled text on some one drive files

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
12-10-2019 02:23 PM
Product: HP Envy all in one
Operating System: Microsoft Windows 10 (32-bit)
I have files (inspection reports) stored on One Drive. They are categorized by year (2015,2016,2017,2018). When I open each individual report the text is scrambled , but the photos are fine, and the only ones affected are in the 2018 folder. I also have agreements stored the same way and its the same, only the 2018 file is affected.
1 REPLY 1
12-11-2019 05:10 PM
OneDrive is the Microsoft Cloud service -- and your data is stored on THEIR servers when you use OneDrive.
We can do nothing about this, as this is entirely MS's facility -- you will have to contact them about OneDrive content issues.
I am a volunteer and I do not work for, nor represent, HP
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.