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- usb 3.0 ports not working

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08-25-2019 06:18 PM
I had just installed a fresh new version of windows 7
but usb 3.0 ports are not working only usb 2.0 working
and i went to the device manager and it showed me 2 unknown devices
in the other devices tap these are the mouse and the keyboard when i try to put them in the usb 3.0 ports
i tried to install the hp assistant manager and it showed me that there were no problems
please someone help me to fix this problem.
Solved! Go to Solution.
Accepted Solutions
08-25-2019 06:27 PM
Hi:
You have to install the AMD chipset drivers and restart the PC.
Use the second file listed on the webpage...
https://www.amd.com/en/support/chipsets/amd-8-series-chipsets/890fx
08-25-2019 06:27 PM
Hi:
You have to install the AMD chipset drivers and restart the PC.
Use the second file listed on the webpage...
https://www.amd.com/en/support/chipsets/amd-8-series-chipsets/890fx