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HP Recommended
550-350nl
Microsoft Windows 10 (64-bit)

After the last windows update the windows explorer crashes (auto close) if the mouse is positioned over an image without clicking the image. The same happens if I right-click an image or a folder containig images,

Is it a known problem ? If yes is there a solution ?

Thank you very much in advance,

Gabriele

1 REPLY 1
HP Recommended

Sorry,

what is crashing is File Explorer !

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